FAQs

PIS Bags is a premier e-commerce website offering a wide range of high-quality bags, including handbags, backpacks, travel bags, and more. Our mission is to provide stylish and functional bags for every occasion.

PIS Bags is an online store & Company Office is located in Mumbai. We ship our products to customers across the country from our central warehouse, Mumbai.

You can reach our customer service team via email at support@pisbags.com or call us at +91 99875 57473. Our support team is available Monday to Friday from 9 AM to 6 PM.

Placing an order is easy! Browse our collection, select the bag you like, and click “Add to Cart.” Once you’ve added all desired items to your cart, proceed to checkout, where you can enter your shipping and payment information.

We accept only COD for Now. We will start accepting UPI Payment soon in future.

Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team as soon as possible to make any changes.

Delivery times vary based on your location. Typically, orders are processed within 1-2 business days and delivered within 5-7 business days.

Currently, we only ship within the country. We are working on expanding our shipping options to include international destinations.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item for a refund or exchange within 30 days of receiving it. The item must be unused and in its original packaging. For more read our Privacy Policy Page.